# Terms of Service

<DocSection heading="Service Availability">
  reAPI is a proxy gateway that routes requests to third-party AI providers. We do not control upstream provider availability, rate limits, or model behaviour. Service may be interrupted without notice due to upstream outages, maintenance, or provider policy changes. We make no uptime guarantees.
</DocSection>

<DocSection heading="Prohibited Use">
  You may not use reAPI to generate, transmit, or store content that: (a) violates applicable law or regulation; (b) infringes third-party intellectual property rights; (c) constitutes harassment, hate speech, or threats; (d) facilitates fraud, phishing, or malware distribution; (e) violates the terms of service of the upstream AI provider your requests are routed to. Accounts found in violation may be suspended without refund.
</DocSection>

<DocSection heading="Data Retention">
  reAPI logs request metadata only — model name, token counts, timestamps, and billing amounts. Prompt content, response content, and API keys are never stored. Metadata logs are retained for a maximum of 90 days, after which they are permanently deleted.
</DocSection>

<DocSection heading="Wallet Balance and Refunds">
  Your wallet holds a prepaid balance, denominated in a single currency (US dollars or Chinese yuan) fixed by the payment method you first use. This balance is a prepaid credit toward reAPI services — it is not a cash deposit or stored-value instrument, is non-transferable, and has no cash value outside the service. Any unused balance expires 12 months after your last top-up. Refunds are not available once any portion of a top-up has been spent. If a top-up is entirely unused, contact support within 7 days of purchase for a full refund.
</DocSection>

<DocSection heading="Pricing and Cache Arbitrage Disclosure">
  reAPI charges a sell price per million tokens that may differ from the upstream provider's list price. When upstream providers offer cached-read discounts (reduced rates for repeated prompt prefixes), reAPI passes a portion of that saving to you while retaining a margin. This margin is how the service is funded. The effective per-token rate you are charged is shown in your activity log for every request.
</DocSection>

<DocSection heading="Governing Law">
  These terms are governed by the laws of the People's Republic of China. Any dispute arising from use of this service shall be resolved through good-faith negotiation first, and if unresolved, through the courts of competent jurisdiction in the PRC.
</DocSection>

<DocSection heading="Changes to These Terms">
  We may update these terms at any time. Continued use of the service after changes are posted constitutes acceptance of the revised terms.
</DocSection>

Questions about these terms? Email [support@reapi.net](mailto:support@reapi.net).

See also: [Privacy Policy](/legal/privacy)